Please keep in mind that Apple will often bundle multiple purchases that span several days into the same receipt. Please see Apple’s guide on how to proceed: Receipt Bundling AppleĪpple has provided instructions for what to do in cases of fraudulent activity on your Apple account. If the purchase you are trying to get a refund for was made in error, such as from a child making an unapproved purchase, please see our Accidental Purchase guide on how to move forward.īelow is a list of platforms with their contact information if you are unsure on how to reach out to them for further action on your account. Please note that some platforms have different processes in how they handle fraudulent financial refunds versus accidental purchases.
If your account has been compromised and there is fraudulent activity, please contact the platform who issued the charge as soon as possible.
